Our Story
Learn our story, from the beginning and into the future.
Ever since we opened our gates we have approached life (and death) differently. While some just see the end of a loved one’s life as a time for grief and mourning, we prefer to think of it as a time for reflection, appreciation and even celebration. This is evident in everything we do, from the way we conduct our services to the amenities we choose to offer. We are not a burial ground. We are a close knit community dedicated to honoring, sharing and preserving the amazing and inspirational stories that are life.
Why Us?
In a nutshell? Experience, professionalism, compassion, and empathy.
We've learned a lot over many years. Like how to present options without overwhelming. And how to meet the needs of many caring parties. People come to us in difficult times, and we respond kindness, calmness and expertise. Our goal is to create a beautiful occasion and make you feel welcome, always. We spend our days planning with families. We stay up to date with industry developments. And we make hard times a little easier.
Learn the legacy.
Wilbraham Funeral Home was established years ago, and serving families has always been our focus. We take pride in being able to guide people through some of their most difficult days. We take pride in maintaining a setting that allows people to find solace. Celebrating life is our mission. That’s never changed. And with pride, it never will.
Both the O’Brien and Leahy Families are deeply rooted in this area. Frank’s grandfathers were chief of police and selectmen. Ellen hails from East Longmeadow and is one of ten children. Her father served as the town fire chief, and her mother was the town nurse for many years.
Family and service is what defines Frank and Ellen. They are a husband and wife team that serve families together. This area has seen many funeral homes being sold to national corporations over the past 10 - 15 years. We remain committed to family ownership and service. Many things regarding the funeral industry have changed over the years, but our mission statement and credo remains the same: “Our Family Serving Your Family.”
“We have done more than build a funeral home, we’ve built a reputation”
In 1996 Francis and Ellen O’Brien opened Wilbraham’s first and only funeral home. The O’Brien family also owns and operates Toomey-O’Brien Funeral home in West Springfield, which has served that community with dignity since 1885.
Who We Are
Meet our staff. Members of the local community make everything that happens possible.
Together, we make this place amazing.
Frank O'Brien
Owner and President
Francis X. O'Brien is the President and Owner of Wilbraham Funeral Home. Frank is very active in the community, sponsoring two teams in the former Wilbraham baseball League. He coaches hockey and soccer, for area youth teams. He is the only Certified Preplanned Funeral Consultant in Western Massachusetts. Frank received his BA from Saint Anselm College and his Associate Degree in Mortuary Science from New England Institute.
Ellen O'Brien
Vice President, Licensed Funeral Director
Ellen O'Brien is Vice President of Wilbraham Funeral Home and serves as the Director of Prearrangement Services. Ellen applies her funeral service counseling and preplanning expertise to provide excellent burial, preplanning, and cremation services to the community. A licensed funeral director and embalmer, she holds a National Board Certificate. An active member of the community, she is a communicant of St. Cecilia's Church, serves as a Board Member and Secretary for Wilbraham Council on Aging, is a member of the Wilbraham Public Library Endowment Fund Committee, and is an honorary member of the Wilbraham Rotary Club. Ellen holds a Bachelor of Arts Degree in Business Management from the Elms College, and an Associate Degree in Mortuary Science from New England Institute.
Steven M. Gould
Lead Funeral Director and Embalmer
Steve graduated from the New England Institute of Fine Arts & Sciences with an Associates Degree in Mortuary Science in 1987. He started his career with Toomey-O’Brien Funeral Home in 1992 and has served the families of West Springfield and the surrounding communities for over 20 years. He is an active community volunteer and a sports enthusiast. He resides in Easthampton with his wife Judy.
Lori Callahan
Licensed Funeral Director Apprentice, Office Manager
Lori (Green) Callahan, a lifelong resident of Wilbraham, attended local schools and graduated from Wilbraham & Monson Academy. She received her Bachelor of Arts Degree from St. Michael’s College, VT and is currently enrolled in a Mortuary Science program, in order to become a Licensed Funeral Director. An active communicant of St. Cecilia’s Church, Lori volunteers for their youth programs and serves as co-director of their annual Christmas Pageant. She is also a former girls’ lacrosse coach at Minnechaug Regional High School and a Notary Public. She resides in Wilbraham with her husband David and their three children; Jack, Lilly and Bridget.
Explore Our Location
See where we are located.